An experienced, qualified and enthusiastic builder is looking for his next job.
He is a builder that takes pride in the quality of his work and has found that this has pleased his previous clients who have all subsequently offered him follow-on projects.
The builder spots an advert online - a potential new client has a requirement to rebuild some of their walls - it’s a large project, maybe 6 months in duration, and they need a builder. No detail is given about the project other than the skills the builder must possess to do the job.
The builder does have the listed skills and he responds to the advert, sending through details of his previous clients, his online portfolio, and details of his accreditation (all of which is independently verifiable).
The client suggests a time he can call the builder to discuss the project further. When the time comes, the client introduces himself, and immediately starts to ask the builder the following questions:
“What is the best way to build walls?”
“Are all bricks concrete?
“What is the difference between bricks and mortar”
The builder is taken aback and bemused but answers the client’s questions politely. To his surprise the questions keep coming, maybe another dozen or so. After 15 minutes the client stops asking questions and asks if the builder has any of his own. The builder replies:
“Perhaps you could give me some detail about the project you advertised online”
The client tells the builder that the project is to replace some existing walls but that the builder will have the opportunity to find out more should he be invited to quote. The phone call ends with the builder not really any the wiser about the project specified in the ad.
A short while later an invitation to quote is sent to the builder. Attached to the invite are details of a task that the builder must complete before attending the quote - a requirement to build some very elementary walls out of plain old bricks and mortar. When complete, evidence of this task completion must be sent to the client where it will be assessed and discussed at the forthcoming quote.
By now the builder is pretty confused. He definitely remembered submitting details of his online portfolio showcasing his work to the client even before the initial phone call.
“I’m a builder”, he thinks to himself, “it’s what I do, I build walls built out of plain old bricks and mortar all the time. There are examples of walls I’ve built clearly visible before on my online portfolio.”
“How could I have been worked with my previous clients if I didn’t know how to put together simple walls like this?”
“How could I have gained my accreditation with the company that created these very bricks we are using if I didn’t have this skill?”
Against his better judgement, the builder sighs and gets set to complete the walls task. The task is simple to do, perhaps something like the walls he first learned to build in his youth, but it is boring and takes some time to complete - almost half a day in total. “This project had better be worth bidding for” the builder thinks, shaking his head in bewilderment as he sends through evidence of his completed walls to the client.
To be continued…